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Jonny HarrisonJonny Harrison is sailing to Australia from the UK via the Panama Canal before he starts work in Sydney on a secondment at his firm PricewaterhouseCoopers »
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Power to the people

Posted by Andrew Mernin on February 25, 2008 11:31 AM | 

Good news for anyone thinking of taking on the might of the high street banks. Apparently the winds of change are in our favour.

Over the last couple of years websites like moneysavingexpert.com have helped thousands of out-of-pocket customers win back bank charges on the grounds that they were disproportionately high. In fact the customer revolution even spurned a pop song with the catchy lyric "I fought the Lloyds and the Lloyds lost".

However the brakes were soon put on the money-back bandwagon once the Government froze all claims until a test case was examined.

The case is still pending but my sources (the bloke who tried to sell me an 'upgraded' but strangely more expensive account at my local branch last week) can reveal that the mood among the bankers is that they are almost certain the test case will decree that the punters deserve their charges back. Roll on the revolution.

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