James Mills is a web developer in the North East of England and founder of Refresh Teesside »
Mike Hughes is the Head of Business for the Evening Gazette. He will be blogging on all matters of importance to Teesside businesses - and some that are just worth knowing »
Jez Davison, business writer at the Evening Gazette, is a regular blogger on all things business - particularly finance, entrepreneurship and the state of the Teesside economy » 
Karen McLauchlan is the Evening Gazette's deputy business and features editor - with special interest in all things industry, property and arts related » 
Jeremy Middleton is a venture capitalist and the co-founder of FTSE-200 company HomeServe » 
Deloitte, which has 23 offices across the UK including Newcastle, is among the country's leading professional services firms » 
ClimateNE & Climate Change Schools Project support the move to a low-carbon, resilient economy and help businesses avoid risk and realise commercial opportunities. Posts by Jen Atkinson, Krista McKinzey and Harriet Thew » Good news for anyone thinking of taking on the might of the high street banks. Apparently the winds of change are in our favour.
Over the last couple of years websites like moneysavingexpert.com have helped thousands of out-of-pocket customers win back bank charges on the grounds that they were disproportionately high. In fact the customer revolution even spurned a pop song with the catchy lyric "I fought the Lloyds and the Lloyds lost".
However the brakes were soon put on the money-back bandwagon once the Government froze all claims until a test case was examined.
The case is still pending but my sources (the bloke who tried to sell me an 'upgraded' but strangely more expensive account at my local branch last week) can reveal that the mood among the bankers is that they are almost certain the test case will decree that the punters deserve their charges back. Roll on the revolution.
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