James Mills is a web developer in the North East of England and founder of Refresh Teesside »
Mike Hughes is the Head of Business for the Evening Gazette. He will be blogging on all matters of importance to Teesside businesses - and some that are just worth knowing »
Jez Davison, business writer at the Evening Gazette, is a regular blogger on all things business - particularly finance, entrepreneurship and the state of the Teesside economy » 
Karen McLauchlan is the Evening Gazette's deputy business and features editor - with special interest in all things industry, property and arts related » 
Jeremy Middleton is a venture capitalist and the co-founder of FTSE-200 company HomeServe » 
Deloitte, which has 23 offices across the UK including Newcastle, is among the country's leading professional services firms » 
ClimateNE & Climate Change Schools Project support the move to a low-carbon, resilient economy and help businesses avoid risk and realise commercial opportunities. Posts by Jen Atkinson, Krista McKinzey and Harriet Thew » There is a universally acknowledged truth that when a thing should be easy, it generally isn't.
Why is it something as a simple as turning on an out of office assistant on your email system turns into a goliath IT project complete with monosyllabic IT helpdesk staff (my brother - cheap doesn't always equal cheerful).
Now I know you're probably thinking well if you've got old reliable MS Outlook then nee worries, but ah, we can't afford any of that fancy Microsoft systems in these harsh economic climes, so we have a free to use email system that links in with our website.
What a carry on, total waste of time as well, within ten minutes of having the out of office set up our inbox had 300 new emails and we were in such a tizzy that we took the whole thing off. Crazy.
That's what you get when you try and be organised and take control of your business. a slap in the face and a small mountain's worth of error messages.
As it turns out there wasn't that many emails - the current economic climate has finally hit our little business and I think it'll take more than a fully functioning email system to revive our current fortunes. Go figure.
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